The Logo Management app allows you to create reusable logos and control how customers apply them to products.
After enabling the app, you can:
- Create and manage logos
- Add logo placement locations to products
- Control which logos and product variants are available for each location
- Preview logo placement on product images
- Configure required and optional logo locations
- Add charges for logos, locations, and additional placements
- Organize logos into brands for multi-brand stores
- Send decoration information to supported integrations
In this article, you will learn about:
- Enabling Logo Management
- Creating and managing logos
- Syncore and Order Desk information
- Adding logos to products
- Creating logo locations
- Managing available logos and variants
- Positioning logos on product images
- Required locations
- Saving and Configuring Multiple Locations
- Storefront Logo Selection Behavior
- Multiple Logo Charges
- Multi-Brand Stores
Enabling Logo Management
To get started, navigate to Apps from the left sidebar menu.
Locate the Logo Management app and click Enable.
Then, in the top right corner of the app settings, click Enable.
After the app is enabled, a new Logo Management item appears in the left navigation menu.
The app configuration page also includes settings for:
These settings are covered later in this article.
Creating and Managing Logos
Navigate to Logo Management from the left sidebar menu.
The Logo Management page displays the logos that have been created for the store.
Use the search field to find an existing logo.
You can also use the drag handle on the left side of each logo row to reorder the logos. This order is used when logos are displayed to customers.
Click the three-dot menu on the right side of a logo to duplicate or delete it.
Duplicating a logo copies its existing logo information, image, pricing, files, and decoration details.
Adding a Logo
Click Add Logo in the upper-right corner of the Logo Management page.
By default, the Add Logo page contains the logo's name, charge, image, print ready file URL, and optional note.
Logo Name
Enter a name that identifies the logo.
This is the name customers may see when choosing a logo for a product.
Logo Charge
The Logo Charge is the customer-facing price for one application of the logo.
For example, if the Logo Charge is $2 and the customer applies the same logo to two different locations, the $2 charge is applied twice.
Logo Image
Upload the image that will be shown in Prodigy and used for the storefront placement preview.
Supported formats include:
- JPG
- PNG
- SVG
The maximum file size is 20 MB.
Print-Ready File
A print-ready file is the production artwork that may be sent to Order Desk or another connected workflow.
You can provide it by:
- Entering a Print-Ready File URL
- Clicking Upload File
A print-ready file is required before the logo can be saved.
The preview image and print-ready file can be the same file, but they serve different purposes. The Logo Image is used for storefront display and placement previews, while the print-ready file provides production artwork for the distributor or decorator. Unlike the Logo Image, the Print-Ready File URL can be any of the allowed file types for the Logo Image, as well as TIFF, PDF, AI, PSD, EPS, DST, and EMB.
Note
Use the Note field to save additional information about the logo. This note can be for backend purposes––no customers will see this field.
Syncore and Order Desk Information
When the Syncore app is enabled, additional logo fields become available.
Namely:
- Decoration Vendor
- Decoration Method
- Color
- Run Charge
- Stitch Count
- Cost
These fields are used for internal production information and synchronization with Syncore.
They do not add customer-facing charges unless a value is also entered in the Logo Charge field.
Decoration Vendor
Select the vendor responsible for decorating the product.
Decoration Method
Select the method used to apply the logo, such as embroidery or screen printing.
Color
Enter information about the decoration color when applicable.
Run Charge
The Run Charge represents the amount the distributor pays the decorator for each application.
This is internal information and does not change the price paid by the customer.
Stitch Count and Cost
For embroidery, you can enter the stitch count and an associated cost.
These fields are optional. Some stores use the Run Charge as the total decoration cost instead of entering a separate stitch-count cost.
Note: All of the Syncore-specific fields are optional, and information should be entered as it is applicable to a product.
Adding Logos to Products
After creating at least one logo, open the product that should support logo placement.
Locate the Logo Management Tool section in the product editor, and turn on Enable logo placement tool.
When enabling the tool for the first time, save the product before creating locations.
After saving, click Create Location.
If the product does not have enough logo or image information, an error may appear.
Common setup requirements include:
- At least one logo exists in Logo Management
- The product has one or more product images
- If the product has color variants, images are connected to those variant values
The placement tool uses product images to preview where the logo should appear.
Creating Logo Locations
A location represents an area where a logo can be applied, such as:
- Left Chest
- Right Chest
- Left Sleeve
- Right Sleeve
- Front
- Back
Click Create Location to open the location editor.
The editor includes a product preview and location settings.
Location Name
Enter a customer-facing name for the placement, such as Left Chest.
Location Charge
The Location Charge is the customer-facing price for applying any logo to that location.
The charge is applied each time the location is used for a purchased unit.
For example:
- Logo Charge: $2
- Left Chest Location Charge: $3
Applying that logo to the Left Chest adds $5 to the unit price.
Location Charge is separate from the Logo Charge and any Multiple Logo Charge.
Managing Available Logos and Variants
In the right hand control column, you can manage the logos available for a product and the variants that those logos are able to be applied to.
Available Logos
Click Manage under Available Logos to control which store logos can be used for the location.
By default, all logos are available, but you can select exactly which logos you'd like to make available for the product.
Product Variants
Click Manage under Product Variants to control which product variants can receive a logo at the location.
In this window, all your product images will be displayed, and you can choose which images you'd like the preview this logo on. Note that for each color variant, only one image is able to have a logo previewed per location.
For example, if we're dealing with a left chest logo, and we want customers to only be able to apply that logo to the black and navy colors, then we would select for black and navy one image on which we could preview the logo, and for white, we would select no images.
Selected Logos and Variants Matrix
The Selected Logos and Variants matrix connects each logo to the specific product image used for each variant. Limiting the available logos makes the logo-to-variant matrix easier to manage when the store contains many logos.
Each row represents a logo, and each column represents a variant image.
For every allowed logo and variant combination, select the image on which the logo should be previewed.
Each logo can be connected to only one image per variant for a given location.
The Available Logos and Product Variants settings act as filters for this matrix. The matrix is still required to connect each permitted logo to the correct image.
For example, if I wanted my black and navy shirts to only have a white logo option, and the white shirt to have a black and blue logo option, I would configure my matrix as shown above.
Positioning Logos on Product Images
Now, use the preview to position and resize the logo on the product image.
You can adjust the placement visually or enter exact values for:
- Width
- Height
- Angle
- X position
- Y position
- X Rotation
- Y Rotation
The numeric values update when the logo is moved or resized in the preview.
For example, if you're creating a left chest logo, you would position my logo in a way similar to this.
X and Y Rotation can be useful when positioning a logo on an angled surface such as a sleeve.
The placement preview is visual only. It does not send production coordinates or decoration instructions to the distributor.
One Position Per Location
Each location uses one shared logo position across all included product images and variants.
Because the same coordinates are used for every selected image, the images should have a similar composition and orientation. This is another reason why only one image per color variant can have a logo applied to it.
For example, if the Left Chest location is positioned on a front-facing product image, the selected images for the other color variants should also show the product from the same angle.
If the images use significantly different poses or orientations, the logo may appear in the wrong position.
Configuring Required Locations
Enable Required Location when the customer must choose a logo for that placement.
If a required location has multiple available logos, the customer must choose one.
If only one logo is available, it is automatically selected and cannot be deselected.
Required status applies to the location across the product. However, the location may still be unavailable for variants that have not been included in that location.
If the selected variant is not eligible for the required location:
- Any eligible optional locations remain available.
- If no eligible locations are available, the product can be purchased without a logo.
Only one logo can be selected for each location.
Saving and Managing Locations
After completing the location settings, click Create Location.
The location will then appear in the product's Logo Management Tool section.
The list displays:
- Location Name
- Location Charge
- Available Variants
- Available Logos
Click the location name to edit it.
Use the three-dot menu to delete a location.
Use the drag handle on the left side of the row to reorder locations.
The location order determines how the logo-selection fields appear to customers on the storefront.
Click Add Location to create another placement.
Storefront Behavior
Customers see logo locations alongside other product options, similar to Size or Color.
For each available location, the customer chooses a logo from a dropdown or tag-style selection.
If the location is required, the customer must choose a logo before adding the product to the cart.
The selected logo is displayed over the product image connected through the matrix.
Customers can view the placement preview, but they cannot move, resize, or rotate the logo themselves.
Hidden and Unavailable Combinations
A customer can only select combinations that have been configured in the location matrix.
For example, if a logo has not been connected to the red variant, that logo will not be available when the customer selects red.
Configuring Multiple Logo Charges
The Multiple Logo Charge settings allow you to add an additional charge based on the number of logo locations selected by the customer.
This is separate from:
- The Logo Charge for applying a specific logo
- The Location Charge for using a specific placement
Enable Additional Logo Charges from the Logo Management app settings.
You can then choose between:
- Additional price per logo location
- Custom price for each logo location
Additional Price Per Logo Location
Use Additional price per logo location when the first counted location should have no additional fee and every additional counted location should use the same fee.
For example:
- First location: $0 additional fee
- Each additional location: $5
If a customer selects three counted locations, the additional-location charge is $10.
This charge is added on top of all Logo Charges and Location Charges.
Custom Price for Each Logo Location
Use Custom price for each logo location when each counted placement should have a different additional fee.
For example:
- First location: $1
- Second location: $5
- Third location: $8
- Fourth location: $10
These fees are based on the order in which locations are counted, not on a specific location name.
Required Locations and Additional Charges
The Enable Optional Extra Charges For Required Logo Locations setting determines whether required locations count toward Multiple Logo Charges.
Setting Disabled
When this setting is disabled, required locations do not count.
Only optional locations are included in the sequence.
For example, if Left Chest and Left Sleeve are required, the first optional location selected is treated as location 1.
Setting Enabled
When this setting is enabled, required and optional locations are counted together.
For example:
- Required Left Chest: location 1
- Required Left Sleeve: location 2
- Optional Back: location 3
This setting does not change whether a location is required. It only determines whether required locations count toward the additional-location pricing sequence.
Pricing Example
Suppose:
- Logo Charge: $2 per application
- Left Chest Location Charge: $3
- Right Sleeve Location Charge: $3
- Additional fee for the second counted location: $5
If a customer applies the same logo to Left Chest and Right Sleeve, the charge is:
- Two Logo Charges: $4
- Two Location Charges: $6
- Second-location fee: $5
- Total additional charge: $15 per unit
The same total applies if the customer selects two different logos that each have a $2 Logo Charge.
Configuring a Multi-Brand Store
Enable Multi-Brand Store when the store contains different brands that should have separate groups of logos.
After enabling the setting, the Logo Management area includes:
- All Logos
- Brands
Brands organize logos. Products themselves are not assigned directly to brands.
Creating a Brand
Navigate to Logo Management → Brands.
Then, in the top right corner, press Add Brand.
Enter the Brand Name and select the logos that belong to the brand.
A logo can belong to more than one brand.
After saving, the brand can be used by storefront widgets and customer-group restrictions.
WordPress Brand Displays
On the WordPress storefront, brand widgets can allow customers to:
- Select a brand
- Browse the logos associated with that brand
- View products and variants that support those logos
- Display storefront sections for specific brands
When a customer views a brand, only logos associated with that brand are available.
Multi-Brand Variant Visibility
When Multi-Brand Store is enabled, variants without an available logo for the selected or permitted brand are hidden and cannot be purchased.
For example:
- Coke and Sprite are configured as brands.
- A white shirt supports Coke and Sprite logos.
- A red shirt supports only Coke.
- A green shirt supports only Sprite.
When a customer views the Coke brand:
- White and red remain available.
- Green is hidden because it has no Coke logo available.
When a customer views the Sprite brand:
- White and green remain available.
- Red is hidden.
If every variant of a product is hidden for the selected brand, the entire product is hidden.
This differs from standard Logo Management behavior. Without Multi-Brand Store enabled, a variant without an available logo may still be purchased blank.
Customer Group Brand Restrictions
When Multi-Brand Store is enabled, customer groups include a Brand Restrictions section.
Navigate to Customers → Customer Groups. Then click on a customer group and scroll to the Brand Restrictions section.
Click Edit Restrictions to select brands that this customer group is unable to view.
Restricted customers cannot use logos from those brands.
If a product variant has no remaining available logos after the restrictions are applied, that variant is hidden.
If no visible variants remain, the entire product is hidden for that customer group.
That's everything you need to know about Logo Management.