Order timeline (audit trail)

The order timeline provides an audit trail of all of the key actions that are taken through the life-cycle of an order.  To see the order timeline, just navigate to the Orders List on the left sidebar menu and click on the order number of the order that you want to view to get to the Order Detail page.  At the bottom of the order detail page, you will see the order timeline that looks like the image below.


The order timeline provides information about the following events and the user that initiated that particular event:

  • Order placed
  • Confirmation emails sent
  • Payment authorization
  • Payment capture
  • Fulfillment
  • Return Initiated
  • Return Received
  • Payment Refund
  • Order cancellation
  • Order archived


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