Product Settings
In this article, you will learn about the following Product Settings:
- Measurement Settings
- Display Out of Stock Items
- Out of Stock Message on Storefront
- Display Range / Minimum Price
- Display Product Costs
To manage your Product Settings, navigate to Settings → Products.
Measurement Settings
The Measurement Settings allow administrators to define the default units of measure used when creating new products.
These settings determine which units are automatically selected for product weight and dimensions when a new product is created. The configured units serve as defaults for convenience and can be changed at any time on an individual product.
The following measurement options are available:
Weight Units
The default weight unit can be set to:
- Gram
- Pound
- Ounce
- Kilogram
Dimension Units
The default dimension unit can be set to:
- Centimeter
- Inch
How Measurement Defaults Work
The selected units only apply to newly created products.
Changing the default units does not modify any existing products in the catalog.
Additionally, each product can be configured independently. If a product's weight or dimension unit is changed at the product level, that setting will remain in place regardless of future changes to the store-wide defaults.
Example
If the store's default weight unit is set to Pounds, all newly created products will automatically use Pounds as their weight unit.
If a specific product is later changed to Kilograms, that product will continue using Kilograms even if the store default is changed again in the future.
Display Out of Stock Items
This setting controls whether products that are out of stock remain visible on the storefront.
By default, out-of-stock products are displayed to customers. Customers can view the product, but they cannot add quantities that exceed the available inventory to their cart.
To hide out-of-stock products from the storefront, enable the Hide Out of Stock Items option.
Hide Out-of-Stock Products
When this option is enabled, products that are out of stock are removed from the customer-facing storefront.
These products:
- Will not appear in product listings or category pages.
- Will not appear in storefront search results.
- Cannot be accessed through a direct URL.
- Will return a 404 page if a customer attempts to access the product directly.
The products remain visible and manageable within the administration portal.
Products Allowed to Be Purchased When Out of Stock
Individual products can be configured with the Allow customers to purchase when out of stock setting.
When this option is enabled on a product, the product remains visible and purchasable even if inventory reaches zero.
Because the product is still available for purchase, it is not affected by the Hide Out of Stock Items setting.
Example
A product has an inventory quantity of 0, but Allow customers to purchase when out of stock is enabled.
Result:
- The product remains visible on the storefront.
- Customers can continue purchasing the product.
- The product will not be hidden by the out-of-stock visibility setting.
Out of Stock Message on Storefront
This setting determines which message customers see when they attempt to purchase a quantity that exceeds the available inventory.
When a product is out of stock, customers will see an Availability: Out of Stock message on the product page after selecting the desired variants.
If the customer attempts to add an unavailable quantity to their cart, the system displays an error message. Administrators can choose between a general message and a more detailed inventory message.
General Message
Displays the following message:
The selected quantity for [Product Name], SKU [SKU] is not available.
This option informs customers that the requested quantity cannot be purchased without revealing current inventory levels.
Precise Message
Displays the following message:
The selected quantity for [Product Name], SKU [SKU] is not available. There are currently [N] in stock.
This option provides customers with the exact quantity currently available for purchase.
Example
If a customer attempts to purchase 10 units of a product and only 3 units are available:
- The General Message informs the customer that the quantity is unavailable.
- The Precise Message informs the customer that only 3 units are currently in stock.
Display Range / Minimum Price
This setting determines how prices are displayed for products that contain variants with different prices.
Two display options are available:
- Display the range of the prices
- Display the minimum price of the variants
Display the Range of the Prices
When this option is selected, products with variant price differences display the full price range on both product listings and product detail pages.
Example
If a product contains variants priced at:
- $10.99
- $11.99
- $12.99
The storefront will display:
$10.99 - $12.99
Display the Minimum Price of the Variants
When this option is selected, only the lowest variant price is displayed on product listings and product detail pages.
Using the same example above, the storefront will display:
$10.99
Variant Selection
Regardless of which display option is selected, the displayed price updates automatically when a customer selects a specific variant.
The selected variant's actual price is always shown before the product is added to the cart.
Products Without Price Ranges
If a product does not contain variants, or if all variants have the same price, this setting has no visible effect.
In those cases, the storefront displays the single product price regardless of the selected pricing display option.
Display Product Costs
This setting controls whether product cost fields are available within the product administration interface.
Product costs are primarily used by the Syncore integration and allow administrators to record the cost of products purchased from suppliers.
Two options are available:
- Hide Product Costs
- Show Product Costs
Hide Product Costs
This is the default setting.
When Hide Product Costs is selected, product cost fields are not displayed within the product administration pages.
Product costs cannot be entered or managed, and no cost information is sent to Syncore.
Show Product Costs
When Show Product Costs is selected, an additional Product Cost field becomes available within the product administration interface.
Administrators can enter supplier cost information for products and product variants directly within the product settings.
These costs are stored within the platform and are automatically included when product information is synchronized with Syncore.
settings-products-display-costs.png
Syncore Integration
The Product Costs setting is primarily intended for stores using the Syncore integration.
When product costs are entered and the Syncore integration is enabled:
- Product cost information is included in product synchronization.
- Product variant costs are sent to Syncore automatically.
- Cost data remains synchronized alongside other product information.
Stores that are not using the Syncore integration typically do not need to enable this setting.
Example
A store uses Syncore to manage inventory and purchasing information.
After enabling Show Product Costs, administrators can enter supplier costs for each product or product variant. During synchronization, these costs are automatically sent to Syncore, allowing cost information to be maintained across both systems.
That's everything you need to know about the Product Settings. In the next article, we will cover configuring your store's Shipping Settings.